Please feel free to send your inquiry to [email protected]. You will get reply in 1 to 2 business days.
FREQUENTLY ASKED QUESTIONS
Which payment methods are accepted?
You can pay via PayPal(Credit Cards), Western Union, T/T bank transfer, Moneygram, Alipay and Wechat Pay.
What exactly happens after ordering?
Once your order payment is received, we will arrange your order shipment or production as soon as we can. Usually wholesale orders( in stock items) can be sent out in 2 business days, bulk orders may take 10~25 business days to prepare goods.
How long will delivery take?
Delivery time is depend on the shipping method you choose. Usually, it may take 15 to 30 business days to deliver by air mail and 3 to 7days to delivery by express shipping. Delivery time is different to different countries. Bad weather, post strike and holidays may delay the shipping.
How to make a custom product?
For custom products order, you can send us enquiry first with your product photo or design, dimension and all related requirements. We will quote you the order total cost and lead time.
Is it secure to pay online and is my data protected?
Yes you can see the webpage is SSL encrypted. It is safe to shop online and we promise that your information on our website will only used for your shopping and shipping here. We will never share it to any third parties.
Do I need to pay tax or import duties?
You may need to pay tax or import duties due to your local laws. For example, for order total above 800USD to USA, you may need to pay import duties. Usually we will declare lower value on shipping invoice to avoid tax. But sometimes you may still need to pay.
How much is the molding cost for silicone and PU injection mold?
For customized rubber straps, we need to make a new mold. The molding cost for silicone strap is about 1000USD per one style. For PU strap like Casio G-shock, the mold cost is 1500USD.
Do you have stock for watch bands listed on your website?
Yes, we have few stocks for some of the models listed in our store. Please contact us before pay online for out of stock items.
What is your MOQ for the watch bands?
For in stock items, there is no limit for MOQ. If no stock, there is MOQ requirement for different items.