Frequently Asked Questions
You can click our FAQ Page to view more. Or contact us directly by email:
– Email: [email protected]
– WhatsApp: +86-13611439396
You can pay via PayPal(Credit Cards), Western Union, T/T bank transfer, Moneygram, Alipay and Wechat Pay.
Once your order payment is received, we will arrange your order shipment or production as soon as we can. Usually wholesale orders( in stock items) can be sent out in 2 business days, bulk orders may take 10~25 business days to prepare goods.
Delivery time is depend on the shipping method you choose. Usually, it may take 15 to 30 business days to deliver by air mail and 3 to 7days to delivery by express shipping. Delivery time is different to different countries. Bad weather, post strike and holidays may delay the shipping.
For custom products order, you can send us inquiry first with your product photo or design, dimension and all related requirements. We will quote you the order total and lead time.
Yes you can see the webpage is SSL encrypted. It is safe to shop online and we promise that your information on our website will only used for your shopping and shipping here. We will never share it to any third parties.
You may need to pay tax or import duties due to your local laws. For example, for order total above 800USD to USA, you may need to pay import duties. Usually we will declare lower value on shipping invoice to avoid tax. But sometimes you may still need to pay.